Privacy Policy

1. What Information We Collect

We may collect the following types of personal information:

• Personal details: Name, email address, phone number, shipping/billing address.

• Business information: Company name, ABN, industry type (for corporate/custom clients).

• Order information: Products ordered, order history, preferences, and custom specifications.

• Payment information: Limited payment data (processed via third-party gateways; we do not store full card details).

• Website usage data: IP address, browser type, device, and cookies for analytics purposes.

2. How We Collect Information

We collect your information when you:

• Visit or browse our website.

• Place an order or request a quote.

• Fill out a form or contact us via email or our site.

• Subscribe to our newsletter or marketing communications.

• Interact with us on social media or at industry events.

We may also collect limited data through cookies, pixels, and similar technologies for analytics and performance.

3. Why We Collect Your Information

We use your personal information to:

• Fulfil and manage orders, custom garments, and services.

• Communicate with you regarding your order or enquiry.

• Personalise your experience and improve our products and services.

• Send marketing emails (only with your consent, and you can opt-out anytime).

• Comply with legal obligations and prevent fraud.

4. Disclosure of Your Information

We may share your information with:

• Trusted third-party service providers (e.g., manufacturers, couriers, payment processors).

• Business advisors (e.g., accountants, legal professionals) under confidentiality.

• Government or regulatory bodies where required by law.

We do not sell or rent your personal information to any third parties.

5. International Data Transfers

As a global brand, your information may be processed in countries outside of your own, including our suppliers and logistics partners. We ensure that any international data transfers comply with applicable data protection laws, and we take reasonable steps to safeguard your data.

6. Data Storage and Security

We store your information securely and take reasonable steps to protect it from misuse, interference, loss, and unauthorised access or disclosure. However, no data transmission over the internet is fully secure, and you use our site at your own risk.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or update of your information.

• Withdraw consent for marketing communications at any time.

• Request deletion of your data (subject to legal obligations).

To make a request, please email us at info@modacustomlifestylecollections.com.

8. Cookies and Analytics

Our website uses cookies to enhance user experience, track website performance, and assist with remarketing. You can control cookie settings in your browser at any time. Disabling cookies may impact certain functionality of the website.

We may use tools like Google Analytics to gather anonymised website traffic data.

9. Third-Party Links

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related enquiries, data access requests, or complaints, please contact:

MODA Custom Lifestyle Collections
Email: hello@modacustomlifestylecollections.com
Website: https://modacustomlifestylecollections.com